Troubleshooting

Nitzan Bar avatar Dotan Kopolovich avatar Miri Colman avatar
14 articles in this collection
Written by Nitzan Bar, Dotan Kopolovich, and Miri Colman

Game Is Unresponsive On My Phone

Problems clicking, swiping on mobile device or smart phone
Dotan Kopolovich avatar
Written by Dotan Kopolovich
Updated over a week ago

Enabling Flash On My Chrome Browser

Flash blocked or not enabled on chrome
Miri Colman avatar
Written by Miri Colman
Updated over a week ago

Smartphone Screen Shows Cookies Are Not Enabled

Cookies are not enabled on phone/device
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

My Smartphone Screen Is Stuck On Loading

Smart phone/device stuck on loading
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

How To Enable Cookies On Mobile Browsers

Enabling cookies on safari, chrome, iOS, Android
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

How To Clear Cache And Cookies On Mobile Browsers

Clearing cache and cookies on safari, chrome, iOS, Android
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

Smartphone Shows Error Screen And Won't Connect To The Game

Problems connecting smart device/phone to the game
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

Screen Resolution Of Game Doesn't Match My Computer's Resolution

Problems with screen resolution and game resolution
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

Running Your Gamified Experience

Running your experience on an online browser or local swf version
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

Firewall/Proxy Error Showing On Screen

Problems with firewall and proxy errors
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

Internet Connection Error on Screen

Problems with internet connection
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

Screen Experience Won't Load

Problems loading the screen experience
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

Can't Login

Problems logging in to the platform
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago

Games Aren't Appearing On My Dashboard

Can't see any games on my dashboard after logging in
Nitzan Bar avatar
Written by Nitzan Bar
Updated over a week ago